Terms of Use

Fern Dale Makers Studio grants you a non-exclusive, non-transferable licence to use the platform for your own business or personal use, in line with your active subscription. Accounts are personal to the account holder; sharing login credentials, reselling access, or making the platform available to third parties is not permitted.

The Studio is a paid monthly or yearly subscription. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.

You may cancel at any time from your account. Access continues until the end of the current billing period. Fees already paid are non-refundable except where required by law or as set out in our Refunds & Cancellations policy.

This platform is not a substitute for qualified professionals. It does not provide legal, regulatory, or safety certification, and does not issue Cosmetic Product Safety Reports (CPSRs) or Product Information Files (PIFs). You must seek appropriate professional support where required, including safety assessors, laboratories, and regulatory specialists.

You are solely responsible for:

• product formulation and safety, including any product manufactured from formulas developed here
• accuracy of data entered into the system
• ensuring compliance with current regulations in every market you sell into
• obtaining a CPSR from a qualified safety assessor before placing cosmetic products on the market
• correct labelling, including CLP hazard information and allergen declarations

All outputs — including calculations, generated records, suggested labelling, and the allergen calculator (UK and EU modes) — depend on the accuracy of the data you provide and on regulatory lists that change over time. Fern Dale Makers Studio cannot guarantee correctness where inputs are incomplete or inaccurate, and outputs should always be cross-checked against the current published UK / EU Annex III allergen entries and your fragrance supplier’s IFRA / allergen declaration.

All generated data and documentation should be reviewed and verified by the user before use. The Studio supports formulation and compliance workflows but does not replace a qualified safety assessor.

Regulations, allergen lists and labelling requirements change. It is your responsibility to ensure that your practices reflect current legal standards.

Formulas, batch records, product briefs, uploads and other data you enter belong to you. You grant Fern Dale Makers Studio a limited licence to host, process and display that content solely to provide the service to you.

Where you upload client product briefs or personal data about your own clients, you are the controller of that client data and Fern Dale Makers Studio acts as processor on your instructions. You warrant that you have a lawful basis to upload that data and that you will inform the individuals concerned where required.

To the maximum extent permitted by law, Fern Dale Makers Studio shall not be held liable for any direct or indirect loss, damage, or claim arising from the use of the platform. Nothing in these terms excludes liability that cannot be excluded under UK law.

We may suspend or terminate accounts for non-payment, breach of these terms, or unlawful use. On termination, we provide a reasonable window to export your data before it is deleted, as described in our Privacy & Data notice.

We reserve the right to update, modify, or improve the platform and its content at any time. Material changes to these terms will be notified in-app or by email.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Where you install Fern Dale Makers Studio from the Apple App Store or Google Play, these terms apply to your use of the app in addition to the relevant store's own terms. Purchases made inside the app are processed by Apple or Google under their billing rules, and any refund is handled under that store's policy rather than ours.

For Apple installations, these terms take the place of Apple's standard Licensed Application End User License Agreement (EULA). Where these terms are silent, the standard EULA applies. Apple is not a party to these terms, has no obligation to provide support for the app, and is not responsible for any claim relating to it.

Questions about these terms can be sent via the Contact & FAQs page.